FAQs
- When are special pickups?
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Residential Special Pickups are made on most Wednesdays throughout the year. There are no pickups in weeks with a holiday and during the winter months, pickups are reduced to roughly every other week depending on how the holidays fall. Please check the City calendar or call the office to verify pickup dates.
- How do I request a special pickup?
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Requests for pickups must be made by the end of the day Monday.
Submit your request via the web or mobile app with MyLaurel MD!
Select Refuse, Recycling, and Other Pickups, then select Special / Bulk Pickup in the subtype dropdown!
To contact us by phone, call 301-725-0088 Monday through Friday from 8 am to 4 pm (TTY / Text users call via Maryland Relay). After-hour callers may leave a message on our automated voicemail system. For your convenience, you can also schedule a special pickup or yard debris collection 24 / 7 by emailing Public Works. You can also schedule a bulk item pickup through our online app located below through the My Laurel mobile app.
- How do I prepare a special pickup?
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Special pickup items must be set out to the curb before 7 am the morning of the collection. For your convenience items may be set out after 7:30 am on the Saturday before the scheduled pickup. If you have a homeowner's association (HOA) they may have more restrictive requirements on when items may be set out.
Items must be at the curb or as close to the street as possible. We can not come onto your private property to collect items placed against the house, under a deck, etc.
Please separate your metal items from your regular household goods. The Department has separate trucks to collect metal items and regular household items.
During the day of your pickup, you may find half of the pile has been taken and the other half was "missed." This may be because one truck (metal truck or household truck) has been through but the other has not. If you believe your items were missed please call the office the next day (Thursday) so we can return your items.
- What do I do with restricted items?
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If you have restricted items that the City of Laurel cannot collect, you will want to contact the Prince George's County Dump - The Brown Station Landfill at 301-952-7610. Area residents and businesses may use the Brown Station Road Landfill in Upper Marlboro. The site is about 23 miles south of Laurel on Maryland Route 202. The dump is not affiliated with the City of Laurel but is under the jurisdiction of the Prince George's County Government. You will want to contact them directly for hours, items accepted and dumping fees.
- What is yard waste?
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Yard Waste includes normal lawn and garden debris such as leaves, brush, grass clippings, twigs, pruning, and small branches (not more than 3 inches in diameter and not longer than 4 feet). Bamboo is not accepted in the City's Yard Waste and must be called in as a Bulky Pickup.
- How do I request collections?
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Yard Debris Collections are made on most Wednesdays. View the Yard Debris calendar for the complete collection schedule. Requests for pickups must be made by the end of the day Monday. During April, the Department will offer an additional Monday pickup, which must be scheduled before the end of the day Thursday. To contact us by phone, call 301-725-0088 Monday through Friday from 8 am to 4 pm (TTY / Text users call via Maryland Relay). After-hour callers may leave a message on our automated voicemail system. For your convenience, you can also schedule a yard debris pickup 24/7 by emailing Public Works. You can also schedule a yard debris pickup through our online app located below through the My Laurel mobile app.
- Why do I need to request a collection?
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Even though Yard Debris is free, it is still considered a special collection. Our crews do not drive through the entire city looking for yard waste, but instead each week they are given a route of only those addresses where the pickup was requested. We also only pick up at those addresses who made requests. Even if other yard debris is out along a street where we are picking up we do not take it because we want our residents to get into the habit of calling us to get put on the list each week they need yard debris picked up.